Thank you for choosing The9ine.com. Please review our shipping policy for information on shipping rates, delivery times, and related details.
Enjoy Free Shipping on all orders.
Orders are accepted until 5:00 p.m. Pacific Time (GMT-05:00) Eastern Standard Time (New York) from Monday to Friday.
We process orders within 3-5 business days (Monday to Friday).
Orders are shipped within 5-15 business days (Monday to Friday).
Our standard Shipping Fee is $0.00, and this applies once to the entire order.
While we make reasonable efforts to meet the specified shipping and delivery dates, we are not liable for any delays in shipments.
Change of Address:
Once an order is in transit, we cannot alter the delivery address. If you require a change in delivery location, please contact us within 24 hours of placing your order at email@example.com.
If you decide to cancel your order before receiving it, we accept cancellations at any time before dispatch.
Once an order has been dispatched, please refer to our refund policy.
Parcels Damaged in Transit:
If you notice that a parcel is damaged during transit, please attempt to reject the delivery from the courier and promptly contact our customer service. In cases where the parcel is delivered in your absence, reach out to customer service for further assistance.